前言
人工智慧是近期以來非常火熱的話題,經過了漫長的技術發展,現在終於在各個領域百花齊放,逐步看到了應用成果。除了增加作業效率、突破技術瓶頸、創造更多利潤等正面影響外,更引領產業不斷創新、開發新的商業模式。
然根據 iThome 2019 CIO 大調查,在台灣兩千大規模的企業中僅有 54% 的公司已展開數位轉型,逐步擁抱數位化科技運用於經營、生產、管理、銷售等各個層面。此數值仍低於全球調查的 75%,顯示台灣產業之轉型步調與全球相比較於緩慢。
面對席捲而來的數位化浪潮、智慧製造、物聯網、人工智慧演算法等新興議題,掌握趨勢才能站穩腳步、超前部署,帶領企業展開數位轉型之路。本站收集 2010~2020 間 AI 相關深網資源,以非監督式學習的方式自動萃取出重要主題,經過人機協作後產出本次分享之全球 AI 產業分析圖表。
本報告將協助您掌握 2010~2020 最新 AI 技術演進、國際科技大廠的應用佈局與三大產業 AI 應用初探。
AI 技術演進
技術熱門排名
在諸多新興的 AI 技術中,許多技術的熱門排名有大幅度的異動。排名提升最多的技術為 machine learning、convolutional neural network、deep neural networks、big data、deep learning與 data science。而有些技術在近 5 年的熱門成長幅度更超過 500%,包含 machine learning、natural language processing、convolutional neural network、deep neural networks、big data、deep learning與predictive analytics等。

熱門 AI 應用
國際科技大廠的應用佈局
觀測12項熱門AI 應用在國際科技大廠的聲量分佈,以科技股佼佼者FAANG(Facebook、Apple、Amazon、Netflix、Google)來看,聲量最強之五大應用為 facial recognition、autonomous driving、AI systems、customer experience or service與computer vision。

然對於不同性質的廠商來說,著重的應用面自然有其差異性。在眾多科技巨擘中,我們觀測到Google投入的應用層面廣泛且聲量又強,除了在 facial recognition與 social media較 Facebook 稍低之外,其餘皆是聲量最突出的。

三大產業 AI 應用初探
金融業

相關連結
- https://www.blackrock.com/corporate/literature/whitepaper/viewpoint-artificial-intelligence-machine-learning-asset-management-october-2019.pdf
- https://www.bnext.com.tw/article/44618/6-ai-financial-service-use-cases
- https://www.forbes.com/sites/antoinegara/2020/06/08/the-worlds-best-banks-the-future-of-banking-is-digital-after-coronavirus/
- https://www.managertoday.com.tw/columns/view/55425
- https://www.forbes.com/sites/donnafuscaldo/2019/12/11/bank-of-americas-virtual-assistant-now-has-more-than-10-million-users/
- https://mymkc.com/article/content/23318
- https://udn.com/news/story/7241/3509190
- https://www.ctbcbank.com/twrbo/zh_tw/index/ctbc_article/digital_article/blog_digital_ondemand/20191004001.html
- https://news.cnyes.com/news/id/4202342
- https://www.sas.com/zh_tw/customers/2015-SKL.html
- https://www.dbs.com/newsroom/DBS_Bank_accelerates_digitalisation_transformation_with_robotics_programme
- https://responsiblefinanceforum.org/wp-content/uploads/2018/05/Asias-digital-banking-race-WEB-FINAL.pdf
- https://www.bancaditalia.it/pubblicazioni/altri-atti-convegni/2018-bigdata/Miccoli_Presentazione_Twitter_Workshop.pdf
零售業

相關連結
- https://insidebigdata.com/2019/11/30/how-amazon-used-big-data-to-rule-e-commerce/
- https://www.perform-global.com/datarobot-retail-case/
- https://www.ithome.com.tw/news/136052
- https://techcrunch.com/2019/04/25/walmart-unveils-an-a-i-powered-store-of-the-future-now-open-to-the-public/
- https://observer.com/2019/06/walmart-ai-cameras-detect-stealing/
- https://customers.microsoft.com/cs-CZ/story/candied-net-powerbi-azure-articifial-intelligence-china-retail-zh
- https://www.aptg.com.tw/corporate/news-center/press-releases/PressRelease-000680/
- https://buzzorange.com/techorange/2020/06/04/pcone-emotion-recognition-ai/
- https://venturebeat.com/2019/03/13/ebay-details-how-ai-improves-user-experience-across-1-2-billion-listings/
- https://www.businesswire.com/news/home/20190724005281/en/Theatro-Voice-Intelligent-Assistant-Brings-Power-AI
- https://internetofbusiness.com/voice-commands-responses-supply-chain/
- https://udn.com/news/story/7270/4544166
- https://shopee.tw/blog/image-search-shopee/
- https://www.ithome.com.tw/news/133253
製造業

相關連結
- https://rack-104.com.tw/8520/
- https://builtin.com/artificial-intelligence/ai-manufacturing-robots-automation
- https://www.ithome.com.tw/news/115590
- https://www.ithome.com.tw/news/129882
- https://www.iii.org.tw/Focus/FocusDtl.aspx?f_type=2&f_sqno=bniHSqlzInX2Sp%2F0M2lulQ__&fm_sqno=13
- https://toyota-forklifts.eu/about-toyota/news-and-editorials/toyotas-a.i.teamlogistics-concept-presented-at-cemat-2018/
- https://www.gsk.com/en-gb/research-and-development/research/
- https://bernardmarr.com/default.asp?contentID=1251
- https://bernardmarr.com/default.asp?contentID=1546